We’re here to help! Your device comes with a USB-C charging cord. If it’s not charging, try checking the cord connection first. If you’re still having trouble, don’t hesitate to reach out to our customer service team—we’re happy to assist!
What the faqs
Parents sometimes have more questions than a toddler who just learned the word "Why". At Frida, we may not have every answer - be we certainly have a lot of them. Browse our FAQs to find answers to the questions we get the most.
Search
Need to have an adult conversation? Hit us up.