Q: Why does my rocker turn off after a while?
A: The rocker is designed to automatically shut off after 40 minutes to help save battery and avoid overuse.
Q: My rocker won’t turn on. What should I do?
A: This is often due to a low battery. Please plug in the unit to charge it fully. Note: The unit will not operate while charging, so make sure it’s unplugged when you try to turn it on again.
Q: My rocker isn’t charging—what’s wrong?
A: Try these steps:
Make sure the charger is securely plugged in at both ends. If the lights are flashing, the unit is charging. If the lights are solid, the unit is fully charged. If you’re still having trouble, try a different charging block or wall outlet, as loose connections can affect performance.